About
about us
our story
Newfield Group Ltd is a 3rd generation family owned company with beginnings going back to 1960. Based in Christchurch, New Zealand’s second largest city, Newfield also has a registered office in Australia.
Newfield is an established supplier to the retail safety, DIY and hardware industry and is a key account holder with major retail groups, many independent merchants, and local and central government bodies.
Enjoying steady incremental growth over recent years, Newfield employs an efficient and dedicated team of staff, underlying an enviable reputation of service and integrity, a family business hallmark.
With an emphasis on continuing product innovation and consumer friendly product presentation, Newfield has successfully grown product categories in partnership with retail groups such as Mitre 10, Bunnings, The Warehouse, Foodstuffs, PlaceMakers, Ideal Electrical and others.
WE'RE PASSIONATE
We love our products. We want our products to be exceptional. Exceptional products make happy customers and we love happy customers.
WE'RE RECEPTIVE
If you're unhappy with our product, we are on your side. Your continuing satisfaction is important to us, so we put things right.
WE'RE LONG TERM
60 years in business means we're doing something right. We aim to be in business another 60 years by continuing to do the right thing.
Our values and customer value
There is a synergy between what we deliver and the values that underpin everything that we do here at Newfield. These values flow through the business and manifest themselves in our customer focussed approach. We see the following values as distinct advantages for our customers:
Being honest and loyal
We understand the speed of trust as we accomplish more, faster. Honesty, Loyalty and Integrity are what helps build trust.
GIVING GREAT SERVICE
We aim to give every customer a positive memory from their experience with Newfield, because we care.
EMBRACING AND DRIVING CHANGE
We will remain open-minded, challenge the status quo and be looking for new ways to improve for the better.
We must not remain complacent but focus on continuous improvement.
BEING ENERGITIC AND DETERMINED, YET HUMBLE
Having an energetic, positive and professional environment is part of our culture. We will endeavour to succeed but will not rest on our past successes as there are always challenges ahead.
STAYING FOCUSED AND KEEPING IT SIMPLE
We understand that staying focused achieves results faster. If it’s complicated we know that it costs time and money. Do it once and do it right.
These values work well in the New Zealand and Australian markets. Our experience is that if you deliver you will have a long relationship with your customers.
Service - Because we care
We strive to offer the best service possible – from initial enquiries right through to when your order has been delivered. Newfield utilises an efficient delivery system right from order placement through to product delivery. Orders are normally processed and despatched within 1-2 working days, and our logistics partners are well established and offer an effective local and nationwide service. Our warehouse premises in Islington provides convenient access to both Lyttelton Container Port and Christchurch International Airport.
After-sales support is also a service we value. Please reach out to us via our contact page for any questions you need answered.
